Business Development Executive

The Role and Team 

37.5 hours per week, any 5 in 6 days (Monday-Saturday). 

This is an exciting new position which will focus on growing our business through raising brand awareness and encouraging recommendations. You will build connections with local Healthcare Professionals, GP surgeries, charities, and community groups engaged in supporting the needs of the elderly in the community.  

Collaborating with the Retail Sales and Operations Manager and our Wiltshire Farm Foods Professional division you will devise and implement a plan to deliver 5% order and unit growth.  

Your territory will cover Chesterfield and the surrounding areas and reports directly into the RSOM; however, you will be responsible for managing your time and diary. 

A proven track record of building and maintain relationships is key as your primary responsibility will be to develop relationships with new and existing customers.

These relationships will enable you to raise awareness and educate others on the Wiltshire Farm Foods solution, ultimately promoting business growth.

We are looking for someone with exceptional customer service and communication skills, with the enthusiasm to get out in the community. 

There is no typical week as a Business Development Executive which keeps the role exciting and varied, however the expectation is that the successful candidate would be out in the community 4 days a week. The remaining working day is likely to be based at the local depot completing admin tasks, researching prospects, confirming appointments and cold-calling local prospects. 

Overview  

Wiltshire Farm Foods exists to serve and “make a real difference” to our customers.  We aim to provide great food with superb personal service, where every contact brings a little sunshine to our customers lives. 

Together, we work intently every day, to ensure that we exceed the expectations of our customers at every opportunity.  To our older customers we know that our friendship as well as our food, is important to them. Engaging with local communities is a key priority of Wiltshire Farm Foods.    

We are committed to understanding our customers, listening to their voice, and continuously finding ways to make our service even better. We have a continuous programme of initiatives and innovations, with a relentless focus on product quality. We strive to make every meal, the perfect meal, delivered from our home in Wiltshire via our local teams directly to the customer.  

Our team are proud to work at Wiltshire Farm Foods and make a real difference to the customers we are privileged to serve. We are deeply proud of what we do, we are never complacent and never happy with the status quo. We are positively self-critical and always looking for opportunities to improve.   

We have a unique opportunity. We allow our customers to stay independent and at home, where they want to be.

• Driving the overall local marketing programme
• Building relationships and networking with Healthcare Professionals, local community groups, sheltered housing associations.
• Develop new business through these key influencers, creating relationships where they unequivocally recommend Wiltshire Farm Foods 
• To plan and carry out tasting demonstrations to promote the benefits of the food and increase overall brand awareness – locations such as hospitals, care homes, day centers, sheltered housing accommodation etc.
• To work closely with colleagues from the other in-house depots and Head Office team to develop and field test new initiatives.
• To develop relationships with Business Development Managers from other depots to ensure sharing of best practice.
• To undertake relevant administrative tasking in line with business systems.

Essential: 

• Proven track record of building and maintaining strong relationships with customers or developing a portfolio of clients
• A natural ability to influence and persuade 
• Experience of making outbound calls 
• GCSE English and Math’s (or equivalent etc)
• Strong presentation skills
• Time management, planning and analytical skills
• Proficiency in Microsoft Office Suite
• Full, clean driving licence and own transport

Desirable: 

• Sales and Marketing experience
• Knowledge of Dynamics Navision
• Experience within a care based role or the healthcare sector
• Vocational sales/and marketing qualification

Personal Qualities: 

• Personable and engaging
• Self-starter with a can-do attitude, proactive and positive outlook, and willing to experiment with new ideas
• Shows passion, drive and ambition to deliver outstanding execution in key projects
• Acts as an ambassador for Wiltshire Farm Foods, building effective working relationships and networks