Learning & Development Officer

Do you thrive in a varied role?

Are you energised by helping people grow?

Are you an organised and collaborative administrator?

The Learning & Development Officer will coordinate and deliver meaningful learning activities, such as e-learning courses and in-person training, supporting the business to maintain compliance and training records, and help colleagues embed learning into their day‑to‑day work.

We’re looking for someone who’s happy to get stuck in, support colleagues across the business, and play an active role in shaping a positive learning culture. You’ll be part of a friendly, collaborative L&D and HR team, working together to deliver an exceptional service to the organisation.

Solid administrative experience—ideally within an HR or training environment—in a fast‑paced, commercial setting is essential. You’ll be juggling multiple priorities and deadlines so staying organised and calm under pressure will be key.

Technology is critical to delivering learning at apetito. You’ll become the ‘go‑to’ person for our E‑Learning & Compliance platform (My Learning Cloud) and our Security Awareness platform (Zen Guide Proofpoint), so confidence learning new systems and a genuine interest in digital tools will help you thrive.

Relationships are at the heart of how we work. You’ll collaborate with line managers across the business to coordinate training and e-learning as well as other projects.

You’ll need confidence in presenting and coaching, and a proactive approach that reflects apetito’s values of care, integrity, and excellence.

This role is based on-site in Trowbridge at least 3 days per week, so you’ll enjoy working in a busy, supportive office environment.

Occasional travel to our Portbury (BS20) site is required, so access to your own transport is desirable.

Option to work from home up to 2 days per week once fully trained and competent to work independently. 

apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings.

Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness.

Wiltshire Farm Foods, our sister company, is the UK’s largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK.

• Leadership & Growth Development: Administration of key leadership programmes and support for new initiatives.
• Induction: Own and improve the corporate induction experience; design induction schedules; deliver key induction modules.
• Digital Learning: Maintain online-learning platforms, drive content, support digital training creation, and report on compliance.
• Apprenticeships: Coordinate programmes, liaise with providers, support Gateway/EPA, and manage apprenticeship documentation.
• Talent Development: Coordinate our graduate development programme, organise training events, and help drive continuous improvements.
• Statutory Training: Arrange compliance training, coordinate sessions, maintain accurate training records and manage compliance.
• Appraisal System (PFG): Support the implementation of a new appraisal system, reporting, and follow‑up learning actions.
• General Support: Produce training materials, support HR/Recruitment admin tasks during peak periods, and provide ad-hoc lunch cover for Reception front of house.

Essential

• 5 GCSE’s A - C or equivalent including English grade C or above
• Previous experience of working in a busy office/admin role
• To be proficient in Microsoft 365 packages including Teams, Word, Excel, Powerpoint and Outlook
• To be an excellent communicator, including both verbal and written forms of communication
• Strong organisational skills to plan, schedule and manage multiple training programs.
• Confident delivering training or presentations to groups or individuals
• A passion for supporting and developing people
• Outgoing, friendly and approachable with a genuine desire to help others
• Attention to detail and the ability to evidence continual quality and consistency.
• An enthusiastic, self-starter with the ability to manage and prioritise your own workload

Desirable

• A qualification in L&D, CIPD Level 3, or the desire to work towards this qualification
• Experience of working in a learning and development role within a similar environment
• Experience of working within a busy HR team (helps with the design of management skills training and HR topics)
• Experience of working with an e-learning system/developing e-learning modules
• Experience of setting up and managing apprenticeship training programs using the Levy
• Able to work with an attitude of continuous improvement with the business needs at heart
• Full, UK Driving licence

• Competitive salary – accredited Living Wage employer
• 25 days holiday per year, plus bank holidays
• Option to purchase up to 5 additional days holiday per year
• Discretionary annual bonus scheme
• Pension scheme - employer matched contributions up to 4%
• Life assurance scheme worth at least 1x annual salary
• Subsidised canteen
• Free parking
• Free turkey or voucher at Christmas
• Access to employee benefits including Perkbox with salary sacrifice options and retail discounts

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.